Orthodontist vs. Scalability

Economy of scale. I want to scale. How do I scale effectively? Scalability… These are very hot topics these days among orthodontists and dentists of every stripe. What does it mean? What is the ...

How To Avoid Hiring The Wrong People

By David Harris, MBA, CPA, CMA, CFE, CFF Much has been written about hiring the right people for dentists.  Finding a good personality fit and ensuring that employees properly project your office’s...

Nobody Gives A Sh*t About Your Graber Award (1)

Considering how few of these awards are given out, I must admit that it’s shocking to me how often I encounter an award winner in person or in one of the many orthodontic Facebook groups. I don&...

Don’t Treat People The Way You Want To Be Treated

By Dr. Jason Tam From the time we leave high school, most of us are surrounded by professionals such as dentists, doctors, lawyers, accountants, engineers, etc.  We went through many years of school ...

Same-Day Starts – The Data!

By Jamie Reynolds In case you haven’t been paying attention to Ben lately (read: hiding under a rock), same-day starts are important…like really important.  A couple of years ago, I would...

Dr. Courtney Dunn Takes The AAO To Task

**Editor’s Note: Once again, Dr. Dunn elegantly states the facts while breaking down the official AAO response to her blog post Does Membership Matter? The AAO leadership consistently refuses...

Do Advertising Dollars Control Dental Media Outlets?

** EDITOR’S NOTE: I’d never really considered the role of advertising dollars in dental media before two days ago. I’d always assumed, naively, that good content was good content an...

Schein, Patterson, and Benco Sued for Price Fixing

By Scott and Jacob Drucker THE BULLET POINTS   Who’s in trouble: Henry Schein, Patterson, and Benco (the “Big 3”) sued by over a dozen dentists in class action cases for keeping prices high...

You’re An 8

Well, actually, the odds predict that you’re closer to being a 5. Sorry but that’s just how the math works. According to the math, we are all much more likely to be a 5 out of 10 when it c...

Why Don’t We Do More Invisalign?

As I’ve mentioned in recent posts I’ve put a lot of thought into how Invisalign works in the marketplace and in my practice. After doing several hundred cases in and around 2006-2007 I sto...

Let’s Role Play

By: Jeff Shirck DDS, MS and Jeff Mastroianni DMD, MS   You know the scenario: It’s 3:30PM, your office is humming along with the afternoon rush, and you are popping back and forth from chair t...