Chairside Consults

Why do we have TC rooms? Why do we have TCs who do nothing but interact with new patients? Why do we believe that only they can do this? Why do we spend an hour or more talking a new patient and their...

Dr. Kyle Fagala Launches Free Web Series

By Kyle Fagala Digital marketing is something of an anomaly when it comes to industries. It has the power to propel your business to new, often unparalleled levels of success, but it’s also so esote...

Focus on Photos

So recently I’ve reexamined what we do and why in our offices with an emphasis on opportunities to increase patient comfort, reduce chair time and increase efficiency. Knowing us orthodontists I...

Quality Treatment?

It’s been an interesting couple of weeks. Based on recent polls in Ortho101 it’s become obvious that we orthodontists are nothing more than teeth straighteners who do the bidding of our clientele....

Doctor, Listen to the Patient!

By Jason Tam We just saw a nearly 18-year-old new patient as a 4th opinion. Usually I am a bit wary of these, especially if they have traveled some distance to see me, but hey, I had time. She had bee...