The Rules Part 2 – Advice for Young Adults

There are lots of things we didn’t know and still don’t. Lately Bridget and I have been sharing stuff we wish we knew with some younger friends of ours (as I mentioned in an earlier blog) so I tho...

Orthodontists are like GREEK Taxi Drivers

A while back I wrote a piece called Orthodontists are like Taxi Drivers but I need to update that sentiment given recent experience. You see, here in Athens there are plenty of taxi cabs around –...

You’ll Have to Sit in the Back!

We arrived in London at 5:40 this am, proceeded to the hotel and took an awesome family nap. We woke up hungry and The Trafalgar St James has a great rooftop hotel that we’ve been keen to try. We as...

Jack of All Trades?

I am the first to admit that in the not too distant past I fell for the orthodontic groupthink that is the rush to add new services to our offices. I have since wised up as have many others who’ve t...

The Rules

A young adult I treated as a child is all grown up and set to attend dental school soon. We are supper happy for them as we are for anyone who sets their sights high, works hard, struggles and prevail...

Orthodontist with $1,000,000.00 in Student Debt

Utah Orthodontist, Dr. Mike Meru was featured yesterday in The Wall Street Journal for his outlier status of being one of 101 people in the US with a seven-figure student debt. I find the article int...

AAO, Orthodontists Share Article on TeleDentistry

So the AAO shared this on their FB page and it’s been re-shared 192 times (by orthodontists no doubt) but did any of them actually read this article? Do orthodontists and the AAO really think Di...

The Quest for Quality

I’ve enjoyed watching the explosion of groups and meetings that has happened over the last year. I love to see more people taking part in the conversation about what orthodontics is and where the pr...

Lessons In Customer Service

Again today I received a harsh lesson in customer service – rather a lesson in how not to do it. Since moving to Windermere in May of last year we have used Massey Services for all sorts of thi...

Do What You’re Told!

So Friday our family and friends went to watch our fourth grader in his school play. The boy was very excited and had asked me about 1000 times if I was coming to see his play. He also made it clear t...