Key Stressors in the Orthodontic Office

It shouldn’t be but practicing orthodontics and running an orthodontic business is generally considered  very stressful by orthodontists. Conceiving, implementing and getting Smiley Face running wa...

Making an Appointment is Enough

As I’ve mentioned, at Smiley Face we do a great deal of communication via Facebook messenger with consumers who are shopping for braces online. These free flowing, largely unstructured conversations...

WE ONLY HAVE ONE FEE!

I bet I get asked half a dozen times a day by fellow orthodontists on OrthoPundit, via FB messenger, via text, via email and on our ProOrtho FE Study group if we charge extra for RPEs, broken brackets...

A New Face in Orthodontics: Meet Smiley Face

Creation of An Authentic, Contiguous, Awesome, Successful Brand & Business Smiley Face is unlike anything in orthodontics. When we unveiled the brand and the model we could hear the collective gro...

A “Fun” Exercise in Self-Assessment

Answer the following questions and write them down. Just write down what you think the numbers are as they don’t need to be perfect. How long is your average treatment time? What percentage of your ...

A Rant

Bridget just took a post dated check from a mom for our $292 down payment to get her started today because we had time. NOW. That as opposed to waiting for them to come back in a few weeks… Or m...

Punked!

Sometimes things just don’t go your way no matter your intentions or your actions! The new dental reality encompasses more than just the way we orthodontists do business. It has a great deal to ...

A Better Use of Your Facebook Time

Since we opened Smiley Face in May I’ve been running our practice Facebook page, responding to messages, answering questions posted as comments and generally doing whatever needs to be done to enga...

You’re Probably Doing It Already

It’s been interesting of late. I’ve probably talked to two dozen orthodontists over the last few months about their anxiety over a shrinking orthodontic practice. They tell me case starts are down...

You’re Asking the Wrong Questions

I get survey requests from the AAO regularly and I like to take them to see what residents, and thus their faculty, think is important. It also gives insight into what the people handing out grants ar...