STOP BUYING SH*T YOU DON’T NEED By: Klifford T. Kapus DDS, MSD I generally stay away from offering business advice because my experience practicing in California has been more about survival than expanding market share. Until they s...
Where Should I Live & Practice? Every graduating orthodontic resident faces this question. All react differently based on who they a......
The Wind of Change As a counter to what was put fourth in the Winds of Change article published in Orthodontic Products......
If I Could Go Back I'm often asked, “Knowing what you know now, what would you tell yourself on the day you graduated o......
Satisfaction Guaranteed- Scripting For Post-Debond Problems When I finished residency in 2004 I bought a tiny little practice in Jonesboro, Arkansas. I was scar......
Let it Go. By: Dr. Kyle Fagala As a certifiable control freak, this has been one of the hardest lessons I’ve......
Do You Want Braces Back On?? – Retainer Scripting We work so hard to get a great smile and occlusion for our patients. The patients and parents invest......
You Finished Early. Do I Get Money Back? – Scripting As illogical as it is, we orthodontists occasionally have to deal with patients who expect money bac......
How To Deal With Ortho Emergency Calls – Scripting Ring, Ring… Your office: Hello, Dr. Smith’s office. How may I help you? Mom: My daughter has a......
Achieving Repair Zen (scripting included) We all have to deal with them. It happens daily in the orthodontic office. What am I talking about? ......