The last couple weeks have been more interesting than usual. I attended the SAO in New Orleans – the first time I’d been to an AAO constituency meeting in a while – and was shocked b...
Bridget and I did a 45 minute talk to a group of orthodontists in Phoenix a couple weeks ago and I have to say it was the best presentation I’ve ever done! In this short time we covered many of the ...
By Bridget Burris Over the lifetime of a practice how many applicants do we interview? We ordinarily interview an average of 8 candidates for a position and in a single office location you are proba...
The assumption that when two opposing points of views, people, groups of people or philosophies meet that one is right and one is wrong (or what I call binary thinking) is almost universal among ortho...
I was lucky enough to go to a Cub’s game with Derek Bock this weekend. The Cubs lost but it was an awesome experience and I learned a great deal – as I always do when I spend time with Derek. The ...
By Bridget Burris One of the practices we purchased over the years had this incredible confirmation policy for their new patients. If they did not push the confirm button or send the required “YES...