I Love The Smell Of Fireworks In The Morning!
Patients are scared of the handpiece by and large. That’s just the way it is whether they admit it or not. In an effort to put their minds at ease I try to explain exactly what I’m doing a...
The 10 top ways as a boss, you can ensure your associate fails/hates you
Editor’s Note: I recieved this tonight from a friend who is a practice owner and a part time associate in response to the How To Fail post. This piece offers insight from the employee point of...
How To Fail
** Editor’s note: A good friend and extremely well known orthodontist sent this to me today after watching the recent excitement in Ortho101. As in all he does, he is spot on here and is speakin...
Broken Brackets Are No Big Deal
There was a question on one of the Facebook groups about how to avoid breakage when trimming distal ends. I wanted to share my response in the hopes that it helps you and your team: I teach the chairs...
Parable Of The Principled Prostitute
Once there was a young orthodontist who worked as an associate in a successful orthodontic practice. The owner of the practice had grown her business to the point that she could not see all the patie...
Orthodontist vs. Scalability
Economy of scale. I want to scale. How do I scale effectively? Scalability… These are very hot topics these days among orthodontists and dentists of every stripe. What does it mean? What is the ...
How To Avoid Hiring The Wrong People
By David Harris, MBA, CPA, CMA, CFE, CFF Much has been written about hiring the right people for dentists. Finding a good personality fit and ensuring that employees properly project your office’s...
Nobody Gives A Sh*t About Your Graber Award (1)
Considering how few of these awards are given out, I must admit that it’s shocking to me how often I encounter an award winner in person or in one of the many orthodontic Facebook groups. I don&...
Don’t Treat People The Way You Want To Be Treated
By Dr. Jason Tam From the time we leave high school, most of us are surrounded by professionals such as dentists, doctors, lawyers, accountants, engineers, etc. We went through many years of school ...
Same-Day Starts – The Data!
By Jamie Reynolds In case you haven’t been paying attention to Ben lately (read: hiding under a rock), same-day starts are important…like really important. A couple of years ago, I would...