Lessons In Customer Service

Again today I received a harsh lesson in customer service – rather a lesson in how not to do it. Since moving to Windermere in May of last year we have used Massey Services for all sorts of thi...

Parable Of The Principled Prostitute

Once there was a young orthodontist who worked as an associate in a successful orthodontic practice. The owner of the practice had grown her business to the point that she could not see all the patie...