All Things Being Equal…

All things being equal, all orthodontists KNOW the following to be true: A higher conversion rate is better than a lower one. A higher collection rate is better than a lower one. A lower no-show rate ...

100% No Show Rate!!

A general dentist friend told me the other day that she had a 100 percent no show rate for all the patients we sent them (we send out dozens of patients to GPs every patient day we have). I found this...