By Amy Bradshaw While chatting with a colleague the other day, we hit on the subject of orthodontic fees, quoting fees over the phone, who should be able to talk about the fee and where? This reminded...
The world is changing and competition in the clear aligner space will only continue to ratchet up as more players enter the arena. As I’ve said before, I believe this will serve increase the b...
Perhaps I’m a bad person or patient or customer or wherever but I’ve needed to get an eye exam and a physical for licensure for some time but I’ve been putting it off for a while. Y...
So now that we have conclusive proof of their efficacy can dentists, organized dentistry and dental boards PLEASE stop hindering access to care for at risk kids by blocking legislation to allow Mid Le...
By Amy Bradshaw What is it really like to call your office? Are your phones being answered promptly, consistently and with enthusiasm? I frequently call various businesses and I am continually amazed ...
I hear all the time from orthodontists how “our clientele is high end and we can’t do ‘sales’ because that demographic won’t tolerate it.” Of course this is just another way of defending t...
By Bridget Burris We all know how we feel when we see “that” patient on our schedule for the day. Dread and anxiety set in and our day is already starting out with a negative attitude. No fun at a...
Marc Ackerman, DMD, MBA Earlier in the Summer I posted a blog about the perils of defining medically necessary orthodontic conditions and how this might affect the orthodontic insurance industry. Over...
For years we have met colleagues who tell us that they have or are thinking of starting a boutique orthodontic practice. In our younger less skeptical days, we would take this at face value believing ...
By Marc Ackerman Lower incisors have to be positioned upright over basal bone and you must measure this on a lateral cephalometic radiograph before and after treatment. If you don’t finish your ...
Imagine a person standing on the shore of an immense lake using a teaspoon to transfer water from the lake to their vegetable garden. When asked why they are using a teaspoon instead of something more...
By Bridget Burris Where does the time go? How can I get all my work done and still create a culture where I have a happy team? One of the best ways is to have definite and consistent communication ...