This Summer Didn’t Seem Busy

The summer is supposed to be crazy, right? That’s how it’s always been! But this summer was business as usual and I admit it had me a little freaked out. I kept thinking that production must be do...

Hire More People & Give Raises

HR problem in your orthodontic office? Hire more people! Staff member unhappy? Give them a raise. A big, fat, unsustainable one! Sound crazy? Look critically at your office and talk to other orthodont...

Don’t Hire Family

I know, I know, it’s different in your case and your relative is different and it will be fine and you don’t have any choice and it’s just for a while and on and on and on… I’ve been there m...

Treat Little Sister For Free!

I can’t tell you how many times during my career that I’ve started comprehensive treatment on a tween or teen and then a couple appointments in, mom brings in her 8-10 year old concerned about the...

Ask Tooth Experts For HR Advice?

It sounds crazy but we do exactly that and we do it often. We orthodontists are convinced that other orthodontists, individually and as a group, have the best answers to any and all problems that aris...