Ever have a patient who says they forgot how to wear their elastics? What a about a situation where the patient is wearing them incorrectly and in some crazy configuration but claims they were told to do it that way? It doesn’t happen often but it seems to happen repeatedly for the same few patients. There is an easy way to help these serially forgetful patients. Simply ask them to take out their phone and video you or your assistant giving them instructions for elastics or hygiene or anything else. Problem solved and now you can move past the excuses to see if the patient will comply with your instructions. Remember to document what you do and be careful not to Piss Momma Off!
Video Patient Instructions