Recent Posts
Don’t Be Constrained by the Chief Complaint
In orthodontics, the chief complaint is sacrosanct. Or at least we talk about it like it is. The reality is that better is better and most patients will be well satisfied with a better-looking smile e...
Recruiting Great Customer Service Providers for Your Practice
One of the best ways to find great employees is to hire people who demonstrate excellent customer service, attention to detail and a positive attitude. We particularly like to hire people out of food ...
Job Descriptions for Financial Coordinator, Scheduling Coordinator & Office Manager
I was asked about job descriptions for some different positions in our offices the other day and since I had to dig these up I thought I’d share them with all of you. Obviously every office is d...
STOP BUYING SH*T YOU DON’T NEED – Part II
Great points in the latest AAO Tech BLog. However, I would caution orthodontic residents, young orthodontists and those starting out in practice against taking this article as “proof” that CBCT an...
Are All Academics PRO-Extraction?
It sure seems like it though I know there are notable exceptions. I’m talking about full time academics here of course – the ones at the residency programs day in, day out. The ones who re...
Why My Last Post Was Dumb – the Data!
By Jamie Reynolds In previous posts, I shared some of the data we are collecting at OrthoFi. In a series of blog posts, I hope to share more of the data collected from over 75,000 starts and over $3...
Arkansas Set to Change Dental Practice Act
It only took 4 years suffering persecution and threats from the AR dental board, the ire of colleagues, a federal lawsuit and dropping my speciality license to get the AR Legislature, AR Dental Board ...
Opal Orthodontics Exits Bracket Business
In a letter sent to customers, Opal Orthodontics President Dirk Jeffs, explained the recent changes in the Opal Orthodontics business model and stated that Opal would no longer produce or sell bracket...